Privacy Policy

1. INTRODUCTION

Last Updated: [July 09, 2023]

This Privacy Policy governs how PlantID (“the App”) collects, uses, maintains, and discloses information collected from users (referred to as “you” or “your”) of the PlantID application. This policy applies to the App, its website, and all services offered by the App.

We are committed to protecting your privacy and ensuring the security of your personal information. By using PlantID, you agree to the terms outlined in this Privacy Policy.

2. DATA COLLECTED

2.1 DATA STORAGE LOCATION

PlantID is hosted on servers located in the United States. By using our App, you acknowledge and agree that your personal information may be transferred to and stored in the United States.

2.2 REGISTRATION DATA

When you register for an account on PlantID, we collect certain personal information, including your name, email address, and other optional profile information. This information is necessary for the creation and management of your account.

2.3 COMMENTS

PlantID allows users to leave comments on plant identification results and engage in discussions. When you post a comment, we collect your username and the content of your comment. Please note that any information you disclose in your comments becomes public information and may be viewed, collected, and used by others.

2.4 CONTACT FORM

If you choose to contact us through the contact form provided in the App, we collect your name, email address, and the content of your message. This information is used solely for the purpose of responding to your inquiries or feedback.

2.5 GOOGLE ANALYTICS

PlantID uses Google Analytics, a web analytics service provided by Google. Google Analytics collects information about your usage of the App, including your IP address, device information, and app activity. This information is used to analyze app usage patterns, improve our services, and enhance the user experience. Google Analytics may also collect and store cookies on your device. For more information on how Google Analytics collects and processes data, please refer to Google’s Privacy Policy.

2.6 CASES FOR USING THE PERSONAL DATA

We may use your personal data in the following cases:

– To provide and maintain the functionality of PlantID.
– To personalize your user experience and improve our services.
– To respond to your inquiries or provide customer support.
– To send you administrative notifications, such as app updates or changes to this Privacy Policy.
– To comply with legal obligations or protect our rights and interests.

3. EMBEDDED CONTENT

3.1 TWITTER

PlantID may embed content from Twitter to enhance your user experience and provide additional plant-related information. When you view or interact with embedded Twitter content, Twitter may collect information about your activity, such as your IP address and app usage data. This information is subject to Twitter’s Privacy Policy.

3.2 YOUTUBE

PlantID may also embed content from YouTube to provide video tutorials and educational material related to plant identification. When you view or interact with embedded YouTube content, YouTube may collect information about your activity, such as your IP address and app usage data. This information is subject to YouTube’s Privacy Policy.

Please note that we do not have control over the data collected by third-party platforms, such as Twitter and YouTube. We encourage you to review their respective Privacy Policies for more information on how they handle your personal information.

4. COOKIES

4.1 Necessary Cookies (All Site Visitors)

The App uses necessary cookies to enhance your browsing experience. These cookies are essential for the operation of the App and enable you to navigate and use its features. By using the App, you consent to the placement of these necessary cookies on your device.

4.2 Necessary Cookies (Additional for Logged-in Customers)

If you create an account on the App, we may use additional necessary cookies to authenticate and track your session. These cookies help to personalize your experience and ensure the security of your account.

5. WHO HAS ACCESS TO YOUR DATA

We do not sell, trade, or rent your personal information to third parties. However, certain authorized individuals and entities may have access to your data in the following circumstances:

– App administrators and authorized personnel at the University of Ghana who require access to your data for maintenance, support, and system administration.

– Service providers and contractors who assist us in operating our business, such as cloud hosting providers or customer support service providers. Confidentiality agreements bind these third parties and are only permitted to use your information as necessary to provide services to us.

6. THIRD-PARTY ACCESS TO YOUR DATA

We may disclose your information to third parties if we believe such disclosure is necessary to:

– Comply with legal obligations or respond to lawful requests from government agencies.
– Protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.
– Enforce our policies and agreements.

We may also share aggregated or non-personally identifiable information with third parties for various purposes, such as marketing, analytics, or research.

7. HOW LONG WE RETAIN YOUR DATA

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your personal information is no longer required, we will take appropriate measures to delete, destroy, or anonymize it.

8. SECURITY MEASURES

We employ reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no data transmission over the Internet or electronic storage method is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

9. YOUR DATA RIGHTS

9.1 General Right
You have the right to access, update, correct, or delete your personal information stored by PlantID. You can exercise these rights by contacting us using the information provided at the end of this Privacy Policy.

9.2 GDPR Rights
Suppose you are located in the European Economic Area (EEA). In that case, you may have additional rights under the General Data Protection Regulation (GDPR), such as the right to data portability and the right to restrict or object to certain data processing activities. To exercise your GDPR rights, please get in touch with us using the information provided at the end of this Privacy Policy.

10. THIRD PARTY WEBSITES

PlantID may contain links to third-party websites or services not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We recommend reviewing the privacy policies of any third-party websites or services you visit through PlantID.

11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

We may disclose your personal information if required by law or in response to a valid request from a governmental authority or law enforcement agency.

12. AMENDMENTS

We reserve the right to update or modify this Privacy Policy anytime. Any changes will be effective immediately upon posting the revised version on PlantID. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of PlantID after the changes are implemented signifies your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the data practices of PlantID, don’t hesitate to get in touch with us at:

Email: [hello@plantidnow.com]

Postal Address: [PlantID, P.O Box LG 25, Legon, Accra ]

Please note that this Privacy Policy applies solely to PlantID and does not govern the privacy practices of other University of Ghana websites or services.

Thank you for using PlantID!

[End of Privacy Policy]